Privacy Policy
Last updated: June 28, 2025
At The Superhero Classes, operated by Singhans Private Limited, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
- Personal Information: Name, email, phone number, address, age of child, and parent details.
- Payment Information: Securely processed by trusted third-party gateways.
- Usage Data: Device, browser, IP address, session duration, and clicks.
- Communication Records: Including emails, chat, voice/video recordings during counseling or classes.
2. How We Use Your Information
- To personalize learning experiences and improve services.
- To deliver class content, schedules, and session links.
- To provide counseling and learning insights.
- To send updates, offers, and important reminders.
- To maintain legal or regulatory compliance.
3. How We Protect Your Data
- Data is encrypted and stored securely.
- Access is restricted to authorized personnel only.
- We do not sell or rent your personal information to third parties.
- Data is shared only with necessary service providers (e.g., CRM, payment gateways).
4. Refund-Related Information
We maintain user data to process refunds, resolve concerns, and maintain service logs.
Note: Refunds are permitted only within 7 days of enrollment, subject to review and approval based on the situation. No refunds will be issued beyond this timeframe.
5. Cookies
We use cookies to enhance your website experience. You can disable cookies in browser settings, but it may affect functionality.
6. Your Rights
- Request access, update, or deletion of your data.
- Unsubscribe from marketing emails at any time.
- Request clarification on how your data is used.
7. Children’s Privacy
Parental consent is mandatory for users under 18. We do not knowingly collect data from minors without guardian approval.
8. Changes to Policy
We may update this policy as required. Any major changes will be notified via email or platform notifications.
